Privacy Policy

Effective Date: February 1, 2026

THE CROSSROADS ABA CENTER LLC (“Crossroads ABA,” “we,” “us,” or “our”) is committed to protecting the privacy and security of visitors to our website, crossroadsaba.center. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit information through our online forms.

1. Information We Collect

We may collect the following types of information through our website:

Personal Information You Voluntarily Provide

When you submit a form, contact us, or request information, we may collect:

Name
Email address
Phone number
Insurance carrier information
Any information you choose to provide in message fields

This information may be considered personal information and, in some cases, protected health information (PHI).

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device type
Pages visited and time spent on the site
Referring URLs

This information is collected using cookies, pixels, and similar technologies.

2. Use of Cookies, Pixels, and Tracking Technologies

We use first-party and third-party tracking technologies to improve website performance and understand how visitors interact with our site.

These may include:

Google Analytics to analyze website traffic and usage trends
CallTrackingMetrics (CTM) for Call Tracking & Marketing Attribution Solution
WordPress and its plugins
Constant Contact for email communications

These providers are contractually obligated to safeguard your information and use it only for authorized purposes. We do not sell or rent your personal information.

3. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your information, including:

SSL encryption
Secure hosting environments
Restricted access to sensitive data
HIPAA-compliant data handling procedures

Despite these safeguards, no method of transmission over the Internet is 100% secure.

4. Data Retention

We retain personal information only for as long as necessary to:

Fulfill the purposes outlined in this policy
Comply with legal, regulatory, and healthcare requirements

PHI is retained in accordance with HIPAA and applicable New Jersey regulations.

5. Children’s Privacy

Our website is intended for parents, guardians, and caregivers. We do not knowingly collect personal information directly from children under the age of 13 without parental consent.

6. Your Privacy Rights

Depending on applicable law, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of non-regulated data
Opt out of certain communications

Requests may be subject to HIPAA and other legal requirements.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

8. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact:

Crossroads ABA, LLC
202 West Parkway Drive, Suite 2
Egg Harbor Township, NJ 08234

Email: info@croassroadsaba.center